Frequently Asked Questions
Everything you need to know about your journey to healthier hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping can take between 7-14 business days depending on your location.
Are your products safe for color-treated hair?
Yes, all our shampoos and conditioners are 100% sulfate-free and paraben-free, making them safe and gentle for color-treated and chemically-processed hair.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of delivery for a full refund, even if it has been opened.
Do you test your products on animals?
Absolutely not. Haircare is proud to be a cruelty-free brand. We do not test any of our formulas or ingredients on animals.
How do I know which product is right for my hair type?
We recommend taking our 2-minute Hair Quiz located on our homepage. It analyzes your hair texture, porosity, and concerns to provide a personalized regimen.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.